Privacy Policy
Last updated: August 5, 2026
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Introduction
Idenpet (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website idenpet.io (the “Site”) and use our services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
Name and email address when you join the waitlist or create an account
Pet information (name, breed, age, health details) when creating a pet profile
Documents you upload to the secure document locker
Province of residence for localized features
Email address when subscribing to updates
Automatically Collected Information
When you visit our Site, we may automatically collect:
Browser type and version
Operating system
IP address and general location
Pages visited and time spent on each page
Referring website or source
How We Use Your Information
We use collected information to:
Provide and improve our pet identity and document storage services
Generate and maintain your pet's QR profile
Send you reminders for vaccinations, renewals, and appointments
Respond to your inquiries and support requests
Send you relevant product updates (with your consent)
Analyze site usage to improve our platform
Comply with legal obligations
QR Profile Visibility
When someone scans your pet's QR code, they will see the public safety profile you have configured. This may include your pet's name, photo, and your preferred contact method. You control what information is visible on the public profile.
Sharing Your Information
We do not sell your personal information to third parties. We may share limited information with service providers who help us operate the platform (e.g., hosting, email delivery), subject to strict confidentiality obligations.
Document Security
Documents uploaded to your secure document locker are encrypted and accessible only to you (and anyone you explicitly share them with). We implement industry-standard security measures to protect your stored documents.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information and pet profiles
Download your stored documents
Withdraw consent for marketing communications
File a complaint with a privacy authority
Privacy Compliance
Idenpet complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@idenpet.io.
